Working with AI agents: dots, Muse and Grok Bot

What you will be able to do

Skills you add to your Herizon profile when you finish: Task Delegation, AI Risk Management, AI for Productivity.

• What an always-on AI agent is, and how it differs from a chat assistant
• How OpenAI dots, Meta Muse and Grok Bot compare, and which of them you can use in Finland
• How to delegate a task with a five-part brief: outcome, sources, limits, deliverable and review point
• How to set approval rules, so an agent drafts freely but asks before it acts
• How to review an agent's work with a five-point checklist
• What to keep out of an agent's reach, and who is responsible when it makes a mistake
• How to talk about agent experience in a job interview without overclaiming

Who it is for

Working professionals who may soon be asked to supervise an AI agent, and job seekers who want to talk about it honestly. No technical background required. The course is designed for the Herizon community of international professionals in Finland, and the skills apply everywhere.

The situation you work through

Noora Salmi, a made-up operations coordinator at Kaari Foods, a made-up Helsinki food wholesaler, is asked to hand the weekly supplier report to an AI agent after the company gives staff ChatGPT Business Premium with dots.

Your practice task

Pick one recurring task from your work or job search and write an agent plan on one page, on paper, without any agent account. Part one is the brief with outcome, sources, limits, deliverable and review point, plus a schedule request and whether the agent may send anything. Part two is the approval rules, one rule for each action the agent might take, with anything that leaves your organisation, spends money or changes a password marked. Part three is a five-point review checklist with the evidence you would open for each check, tested on four lines of made-up agent output with one planted error that your checklist catches. Submit the page as evidence.

What is inside

1. What an always-on agent is
2. Three agents side by side
3. The five-part brief
4. Make it recurring
5. Approval rules
6. Drafts, sending and stopping

and 5 more pages

Finish with a short quiz to earn your certificate.