Microsoft Copilot at work

What you will be able to do

Skills you add to your Herizon profile when you finish: Microsoft 365, Prompt Engineering, AI for Productivity.

• Which names Microsoft uses now and which old names still show up on licences and exams
• How to check which Copilot you have at work, and what each label gives you
• How to write prompts for emails, meeting notes and short plans, and how to check the answers
• What changes with a paid Premium licence, and what Copilot Cowork and agents are
• Which work data is protected, what is not, and what you should never paste
• What the AB-730 certification covers

Who it is for

Anyone in an office role at a company on Microsoft 365, including people about to start such a job. No technical background needed. Copilot Chat works in Finnish and Swedish, so the skills apply in a Finnish workplace.

The situation you work through

Mira Salo, a made-up office coordinator at Havu Oy in Tampere, spends her first week on Microsoft 365 with Copilot Chat only, checks her label, handles an email, meeting notes and a plan, then the team of 12 gets one Premium licence.

Your practice task

Run Mira's week on your own work. Make a one page log with three parts: your Copilot label exactly as shown under your name at the bottom of the m365.cloud.microsoft home page, three real work prompts (an email reply, a meeting summary from pasted notes and a short plan) each with the exact prompt, what you changed and what you checked, and one data rule you follow with one sentence on why. Submit the log as evidence. No work Microsoft 365 account yet? Plan the log and write the three prompts with pasted sample text, then run them live once you have an account.

What is inside

1. Two names, one tool
2. Check your label
3. Your first chat, with a file
4. Emails in Outlook
5. Meeting notes and summaries
6. With a Premium licence

and 4 more pages

Finish with a short quiz to earn your certificate.